Please read the following letter in its entirety. For questions, please call 214-618-2044.
Guided by American Society for Reproductive Medicine (ASRM) recommendations and in accordance with state and local health officials, Fertility Specialists of Texas (FST) is open and seeing patients in its Frisco, Dallas and Southlake offices. The Rockwall and Fort Worth locations will reopen at a later time.
In addition to stringent sanitation and sterilization protocols, we have implemented the following policies.
Virtual Visits: New patient appointments and follow-ups will occur via web conference or other digital remote options until further notice.
Call/Text Notification: Patients must call FST upon arrival in the office parking lot and wait in their vehicle until they receive a text to come to the office for their appointment.
No Guests: Only FST patients will be allowed in the office. Partners, family and friends will not be allowed to attend appointments, including retrievals and transfers.
Medical Screening: Travel and symptom questionnaires and temperature checks will occur upon arrival. Any patient with a temperature greater than 100 will be sent home and the appointment rescheduled.
Personal Protective Equipment (PPE): Patients must wear protective masks at all times while in the office. FST staff will wear additional layers of protection.
Modified Schedule: Appointments will be made on a staggered schedule to allow for social distancing in patient waiting and exam areas.
Closed Bathrooms: The office restrooms will be unavailable. Patients should use the facilities prior to arrival.
We greatly appreciate your understanding and support as we work to protect our patients and community with these preventive measures.